How can I get involved?

We really value and welcome the contribution tenants make to the range and quality of our services. There are many opportunities for you to get involved, both formally and informally.


These include:

  • joining the Resident Voice;
  • becoming a board member;
  • joining a Residents’ Association;
  • Giving us your views and comments via our General Enquiry Form;


Resident Voice

Resident Voice (RV) is a panel made up of tenants and leaseholders who work in partnership with us to contribute to ongoing continuous improvement. The panel holds us to account and works with us to improve the standards of our services, homes and neighbourhoods, encourages residents to get involved and influence our services.

Learn more about RV


Our shareholder list is currently closed. 

Board members

Our board members come from various backgrounds and include four of our tenants. For more information about becoming a board member contact us.

Residents’ associations

Residents’ associations are voluntary groups of tenants. They meet to discuss matters that are of common interest relating to their homes, community and general environment.

They then pass on the views of their members to us and any other relevant agencies. There are many reasons why people form a residents’ association. These can be:

  • gain a greater voice when talking to us;
  • gain a sense of community by meeting and helping other people;
  • keep people informed of issues that affect them; and
  • be a link between us (the landlord) and the other tenants and be consulted on issues and policies.
About Shepherds Bush Housing Group

About Shepherds Bush Housing Association

Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London

Find out more About Us