The easiest way of getting in contact with us is by submitting an enquiry using our general enquiry form.
Our Customer Portal Coming Soon
In the coming months, you will be able to: check your rent balance, download your rent statement, update your details, pay your rent, complete a number of different enquiries and much more.
Call 0800 9170839 to report an emergency repair. This phone-line is managed 24 hours a day, seven days a week.
Call 020 8996 4200
Our Customer Service team are available Monday to Friday, from 8 AM - 5 PM. The quietest days to call are Wednesdays and Thursdays. Our busiest days are Mondays and Tuesdays. If you can't reach us by phone, please submit an enquiry using our general enquiry form.
Visits to our office are permitted but on an appointment only basis. Contact us to book an appointment and organise your visit.
Our address is: