Contact us

If there's something we can help with, drop us an email, call us, write us a letter, visit our head office.

General enquiries:

Our head office (Mulliner House) is open 9am to 5pm, Monday to Friday.

T: 0800 9170839 or 020 8996 4200.
Option 1 is for customer service including repairs. Option 2 is Furnish. Option 3 is Staying First.

0800 numbers are free from landlines and mobile phones.

Emergency repairs:

For emergency repairs, call 0800 0742130. This is open 24 hours a day, seven days a week.

For repairs that are not urgent, please complete the form on our report a repair page.

Where to find us:

Head office (Mulliner House)
Flanders Road
London W4 1NN

Hammersmith community hub (Craft Court)
Craft Court
55-57 Glenthorne Road
Hammersmith W6 0LJ

Craft Court

You can meet with us at Craft Court by appointment.

Call us on 0800 9170839 or 020 8996 4200. 0800 numbers are free from landlines and mobile phones. 

Media enquiries

All media enquiries are handled by our communications team. If you are a journalist, we're happy to help with interviews, briefings, statistics, publications or any other information. Take a look at our news page for our latest news.

Contact details:
Joanna Charlton (Communications manager)
T: 020 8996 4263

Out-of-hours media calls:
T: 07827 282122

Supplier portal

Are you a contractor or supplier who would like to work with us?
Visit and register on our supplier portal.

Out of hours contacts

Emergency repairs

T: 0800 0742130

This is open 24 hours a day, seven days a week.

SBHG board

If you would like to contact our board please email:

Connect with us

TwitterWe're on Twitter! Join the conversation.

You can also use My SBHG to see your rent statements, report repairs, change your details and more. 

Mulliner House car parking

We have no parking. There is a disabled parking bay outside and payable on street parking nearby. For public transport click on the Google map.