Resident Voice (RV) is a panel of residents elected by residents. We work in partnership with RV to improve our homes, neighbourhoods and services. RV promotes and encourages greater resident involvement. Each member is elected for three years.
|Leroy Taylor||Chair||“I’ve been a tenant for 25 years and wanted to be part of a group striving for better resident involvement. It was important for me to grab the opportunity to help shape services with residents’ input.”|
“I was involved with the Independent Tenants’ Committee and RV seemed a natural follow on. I put myself forward to work with SBHA and give residents an input into policy and service delivery.”
|Helen Cox||Vice chair||“I am a member to help represent residents’ views and to work with SBHA to improve the speed and quality of what it provides."|
|Jacqueline Fraser||“I wanted to make a practical contribution to SBHA following the support shown to me over 20 years ago. At times I have felt overlooked and that’s why I feel it is important that residents have a voice.”|
|Samir Ramadan||"I have been involved in various forums and wanted to use my experience to work with SBHA to ensure that everyone receives a high quality of service,
especially the elderly and people with disabilities. RV plays an important role in ensuring SBHA is accountable and true to its purpose.”
|Fernando Monteiro||"I have been a tenant for over 17 years. I strongly believe that SBHA can only succeed with the input of its residents which is why I joined RV. I am also concerned that most Londoners are being priced out of the housing market; therefore it is important that we continue to build more and maintain our current and future homes at affordable rents."|
|Mathile Ghanem||“I applied to join as I want to take account of and represent the views of residents to SBHA. I believe that my skills in communication, computer skills and languages will help me to be a good committee member and able to work with SBHA to continue delivering and improving services to residents.
I am particularly interested in how we work with young people. I speak three languages and have an interest in interior design and decorating.”
|Wendy Llewellyn||A tenant for three years, Wendy joined RV to learn more about SBHG and be more involved. She said: "all the members are really friendly and everyone listens. I feel a part of something and have an input. We make a difference."|
|Marika Lecointe||“I’m very pleased to be a member of the Resident Voice. Being a teacher, as well as working with very vulnerable people in the past, I feel I have a range of skills which will aid me in this position.”|
RV meets twice a quarter. One meeting reviews and discusses current policies and procedures. The second plans RV work programme. RV also:
» monitors work on estates and empty homes;
» plans events and forums to meet with other residents;
» produces an RV newsletter for all residents;
» keeps informed of national events and issues that affect resident involvement to feedback to other residents; and
» offers training and support to residents who wish to get involved and develop skills and knowledge to ensure they can fully participate.