How to Videos
Below you will see a number of how to videos. These videos centre around issues that may appear in your home. Some of the videos cover customer responsibilities such as changing a toilet seat or bleeding your radiators.
If these videos do not help resolve the issue you are facing please read our Repairs Responsibilities to identify who you should get in touch with next. If we are responsible, please call us on 020 8996 4200 or Report a Repair online.
How to contain a water leak
Heating and hot water timers
Replacing a toilet seat
Replacing a shower head
How to turn off your gas supply
Fixing a frozen condensate pipe
Electrical safety in your home
Condensation, damp and mould
How to re-pressure your boiler
Bleeding your radiators
About Shepherds Bush Housing Association
Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London