Our Benefits Calculator
Our benefits calculator will help you find out what benefits you can claim.
The calculator is free to use, and the details you provide are anonymous.
Before you start, make sure you have information about your savings, income, pensions and existing benefits (for you and your partner).
If you run out of time, you can save your calculation and come back to it later, and pick up right where you left off. Click below to get started.
How we can help
Energy Help
We know that the increase in energy prices is really impacting our customers. To help protect consumers, the Government has announced the Energy Price Guarantee which comes into effect on 1 October 2022. This new scheme will reduce the unit cost of electricity and gas so that a household with typical energy use in Great Britain pays, on average, around £2,500 a year on their energy bill, for the next 2 years. This is around £500 more a year than the April 2022 price cap.
You can find some helpful information about the support we can provide on our Energy Support and Advice Page.
Welfare Benefits Advisors
Our team of Welfare Benefits Advisors can help you, free of charge, on the following topics:
Checking Benefit Entitlement
- Finding out what benefits you are eligible for, their effects on existing benefits, how much you could get and help you make a claim.
- Form filling.
Benefit Problems
- Challenging benefit decisions, sanctions and delays in payments.
Representation at Tribunals
- Preparing and submitting your appeal and representation at your tribunal hearing.
Money Management
- Budgeting advice.
- Maximising income and applying for help from charities.
Our Customer Welfare Support Offer
At SBHA we believe in offering a preventative and supportive service that reaches customers who need it most.
Whether our customers find themselves in vulnerable situations or are just about getting by, one of our key aims is to provide accessible support open to all to minimise arrears and sustain tenancies.
This offer set out the services that we can provide in house and through a variety of partnerships.
Other Sources of help
There are many organisations that can give you advice if you are experiencing financial problems.
The Money Advice Service offers financial guidance and advice. You can also phone them on 0800 138 167
The National Debtline offers free, confidential advice to people who are experiencing debt problems. You can also phone them on 0808 808 4000
Citizens Advice provides free advice on a number of issues such as debt, benefits and housing. There are centres around the country; you can find your local centre on their website.
Turn2us is a national charity helping people when times get tough. They provide financial support to help people get back on track.
Law Centres defend the legal rights of people who cannot afford a lawyer. They are specialists working in their local communities to uphold justice and advance equality.
About Shepherds Bush Housing Association
Part of The Guinness Partnership, we have more than 5000 home, throughout nine boroughs in west London