How do I pay my rent or service charges?
SBHA offer you a range of ways to make rent and service charge payments 24/7. We have made it easier for you to pay your rent online.
We can accept payments using the following methods:
- By direct debit – this is the preferred option
- By internet banking
- By debit or credit card
- Online through your Customer Portal - Coming Soon using your tenancy reference number to access your account.
- By standing order – please contact us for details
- Recurring Payments
- At any post office or PayPoint outlets. We will give you an Allpay rent payment card to do this
IMPORTANT: You can no longer pay your rent in the SBHA Offices. Please do not send cash in the post to us.

About Shepherds Bush Housing Association
Part of The Guinness Partnership, we have more than 5000 home, throughout nine boroughs in west London