Moving on

Mutual exchanges

Certain tenants have the right to exchange their tenancy with other social tenants. This is known as a mutual exchange and is an agreement by two or more tenants to swap their homes.

You can exchange if you are a ‘lifetime’ assured or secure tenant or a fixed term tenant. You must have the permission of all landlords involved in the exchange, and must not owe us any rent.

We can refuse a mutual exchange if:

  • the property is too big or small for your household;
  • there is a possession order in place against either you or the other tenant;
  • we have served a notice of seeking possession on you or the other tenant;
  • we have served an antisocial behaviour injunction against you or the other tenant; or
  • your home is for a disabled person or a person with other support needs and the person you are planning to exchange with does not meet the relevant conditions.


Allocations and Lettings policy

About Shepherds Bush Housing Group

About Shepherds Bush Housing Association

Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London

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