Delays in carrying out your repairs

We have performance targets to meet and should carry out your repairs within the time-scale set. However, sometimes delays do occur. Examples of reasons are given below:

  • the contractor cannot gain access to
  • your home
  • an inspection is needed before
  • repairs can be carried out.
  • a part must be ordered to complete
  • the repair.
  • several different trades are involved in the repair, e.g. plastering, carpentry and painting