Delays in carrying out your repairs

We have performance targets to meet and should carry out your repairs within the time-scale set. However, sometimes delays do occur. Examples of reasons are given below:

  • the contractor cannot gain access to
  • your home
  • an inspection is needed before
  • repairs can be carried out.
  • a part must be ordered to complete
  • the repair.
  • several different trades are involved in the repair, e.g. plastering, carpentry and painting
About Shepherds Bush Housing Group

About Shepherds Bush Housing Association

Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London

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