Our residents are involved in everything we do. This shapes our services and keeps us accountable. If you want to get involved, we'll find a way that suits you. Here are some of the ways you can get involved.
Resident Voice is an elected panel to represent your views. We're holding elections for four tenant and two leaseholder positions this year!
Four of our board members are residents. We have two vacancies on the board to be elected this year.
Customer complaints improvement panel
After feedback we received on our Big Conversation, Resident Voice and the SBHG service improvement team have reviewed our complaints policy and established a customer complaints improvement panel. We're looking for two tenants and and a leaseholder to join.
Our Intouch manager, Jane Sheehan, works with residents and staff to make sure residents are involved in all we do. Jane encourages residents to become involved. She helps build confidence and skills through support and training. Jane carries out estate visits with Resident Voice members. She checks our service standards with the assistance of residents. She organises our Big Conversation.
Intouch email focus group
Our email focus group helps ensure all our residents can have their say.
Our daily contact for our neighbourhoods. By becoming one of our community partners you can help make sure the services are up to scratch and let us know anything that needs improving.
These are a great way to get involved in what happens locally. Click for more information.
Any resident can become a shareholder. You receive an annual report and an invitation to our annual general meeting. This is where we elect the board and approve the annual accounts. Shareholders can speak and vote. Potential shareholders must buy a £1 share. You will then be proposed for membership at the next board meeting and will receive a share certificate soon after. For more information email email@example.com