Why complain?

We will always try to deliver a good quality service at the first point of contact, but if you’re not happy with our response, the service we have provided, or our efforts to resolve your query, you can log a complaint.

Complaints are used to help us to understand what we’ve got wrong and give us the opportunity to put things right for all our customers.

About Shepherds Bush Housing Group

About Shepherds Bush Housing Association

Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London

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