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Customer handbook
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Repairs
- How do I report a repair
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- How do I report a communal repair?
- Which repairs are recharged to me?
- Who is responsible for the cyclical maintenance programme?
- How do I report an aid or adaptation to my home?
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Leaseholder hub
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Your tenancy
- What is a Starter tenancy?
- What happens after the Starter Period?
- What is a Fixed Term tenancy?
- What being a tenant means
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- Contact Us
What do I do about parking?
Street parking is controlled by the local council.
You will need to apply to us for a parking permit (there may be a charge) on an estate where we provide parking. Parking spaces are usually limited and having a permit does not guarantee you a space and only allows you to park in designated areas.
To be eligible for a permit, your vehicle must be registered to your address and you must be up to date with your rent. You will need to provide certain documents with your application.
If you have a Blue Badge, you also need a permit from us, but you will not be charged for this.
You must, always, clearly display your permit so that it is visible from outside the vehicle. If this is not the case, you will be issued with a fine.