What communal services are provided?

Many of our residents receive cleaning and gardening services for which they pay a service charge. On a routine basis, these services include:

  • cleaning of communal areas
  • window cleaning
  • gardening, including cutting grass and pruning shrubs.

When required, these services also include: 

  • replacement of communal light bulbs 
  • removal of dumped/flytipped refuse. But where excessive we will recharge
  • pest control 
  • tree works

You can read more about our approach to tree management below.

Tree Management Leaflet

About Shepherds Bush Housing Group

About Shepherds Bush Housing Association

Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London

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