Paying rent

Direct Debit

Direct Debit is the most convenient way to pay rent. You can choose when and how frequently the money leaves your account. Please phone us for assistance in setting up a direct debit. One phone call and you’re set up!

 

Paying online

Pay your rent online Paying online is free, quick and available 24/7. All you need is an email address and the long number on your rent card. You can pay directly to us through Allpay

 

Allpay App

Did you know that you can pay rent at the touch of a button using a free payment app called Allpay. It’s safe, secure & simple! The app is available for download from the Apple App Store. The app is also available to download from Google Play.

 

Pay your rent over the phone

Have you tried paying rent over the phone? Next time you call, select option 1 to pay your rent using our automated phone system.

Bank account details for Standing Order payments

Payment details for General Needs, Market Accommodation and Supported Housing residents and Private Lettings customers

Bank: NatWest

Sort Code: 60.11.13

Account Number: 33535558

Account Name: Shepherds Bush Housing Association

Please remember to quote your reference number.

 

Payment details for Leaseholders

Bank: NatWest

Sort Code: 60-11-13

Account Number: 33471371

Account Name: Shepherds Bush Housing Association

Please remember to quote your reference number.