Staying First

Image of Staying FirstWe're an award-winning dynamic charity helping people stay in their homes. We're well known for our efficiency, quality, innovation and value for money services. For 30 years, those services have been making a real and lasting difference to people, often very vulnerable, in west London. We've been part of Shepherds Bush Housing Group since 2000. Unfortunately in February 2018, we decided to close the Furnish re-use part of the charity.

What we do:


Furnish works with five local authorities to provide furniture to households in need. It also offers a fit-out service to landlords. This service operates out of our Greenford warehouse.

Advice service

Our debt and welfare benefit advice service is a lifeline to people in west London. We're commissioned to provide this service by:
   » Shepherds Bush Housing Group
   » Thames Valley Housing
   » Catalyst Housing Group
   » Women’s Pioneer

Home Improvement Agency

When someone becomes elderly or their health fails, it can often mean moving home. Our work helps people to continue living in their homes. We deliver home improvement and disability adaptations to the public and private sectors charging a competitive agency fee. We carry out surveys, produce specifications and drawings, apply for planning permission and manage the adaptation process through all stages.
Latest news on Staying First

For an update on the future of Staying First, please read our February 2018 news article.

Contact Staying First

illustration of children playing

T: 020 8996 8890

Advice services

Advice services

Our free, independent and confidential debt and welfare benefits advice.

Welfare benefit and debt advice service

Welfare benefit and debt advice service

Our advice team helped 536 clients with debt and welfare benefit problems in the past year. For every £1 we invest in this service, the local and national economy benefits by £5.80.