Our services

If you live in one of our homes we have lots of services available to you. We offer a wide range of services to homeowners and tenants including specialist services for residents living in sheltered accommodation, supported housing and temporary accommodation.

Home bigger than you need?

 

image of a property

If you have more bedrooms than you need, we can help you move. Click here for more information.

How are we doing?

Do you think we handle customers' problems and concerns in the right way or do you have any suggestions on how we can improve? Do you think complaints could be dealt with more efficiently or have ideas to improve our services?

If you said 'yes' then our "we listen and learn panel" is for you. Click here to find out more.

Would you know what to do in a life-threatening emergency?

Two men and one woman practice giving emergency life support to a dummy

We run free courses in emergency life support skills which would help you keep someone alive until professional help arrives. Heartstart teaches you what to do in a life-threatening emergency, such as heart attack or choking. Our half day course will equip you with simple skills that save lives. We have been trained by London Ambulance Service to deliver this training.

Call our Employment and volunteering team on 020 8996 8887 or email employment.volunteering@sbhg.co.uk. For dates please click here.

Supplier portal

We  take procurement seriously to ensure we work with suppliers who offer value for money and quality.

If you are interesting in becoming a supplier, please register on our portal so you receive updates on tenders.

On the in-tendhost portal you you can

  • View a list of tenders/contracts/quotations.

  • View information on contracts that have already been awarded.
  • Express interest in a particular tender or quotation.
  • Receive tender and/or quotation documentation.
  • Safely return your tender or quotation documents.
  • Send and receive correspondence.

Once you click through there are instructions on how to get started.

Ready for changes?

Ready for changes?

The Government has made changes to the benefit system. Click here to find out how we can help you.

The Benefits Calculator tells you what your entitled to. 

Connect with us

We're on Twitter! Click here to follow us and join the conversation. Twitter

You can also use My SBHG to see rent statements, report repairs, change your details and more. 

Correct information?

To provide the best service we need to have the right information about you. If you have a change in circumstances or change your contact details you need to let us know. You can update your details by clicking here and log into MySBHG. Or you can phone 020 8996 4200.

We Love Local!

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Cash payments

We no longer accept cash payments at our Mulliner House reception. You can still pay over the phone, at a PayPoint or Post Office outlet or set up a direct debit for your rent. You can also use MySBHG to see rent statements and pay online.

Please contact us for more information or if you need a rent payment card. Click here for more payment options.

 

Get on your bike



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Get a free bike, lock, lights and learn how to fix your bike and how to cycle safely! Click here to "recycle the way you travel".