An update on our repairs timescales
At this time of year, we receive a high amount of repairs, often due to seasonal conditions. This means we are having to prioritise emergency and urgent repairs.
This may mean that routine and planned repairs may take us a little longer to fix. We are working hard through our repairs backlog and we expect to be operating to our usual timescales by spring. We are sorry for the inconvenience this may be causing.
If you have an emergency or urgent repair that you need to report, please call us on 020 8996 4200.
If you need to report a non-urgent repair, please use our online repairs form.
If you need to report a case of damp and mould, please use our damp and mould form.
About The Guinness Partnership
Formerly SBHA, but now The Guinness Partnership, we were founded in 1890 to improve people’s lives and create possibilities for them.