You can also view your rent account and pay your rent online at My SBHG. If you do not understand your rent statement, please contact us.
If you are finding it difficult to pay your rent, it is important that you let us know as soon as possible, we want to help.
We have an in-house debt and benefits advice team who can help you with money and benefit problems. The service is free and confidential. Alternatively, there are lots of local and national organisations who can help.
If you don’t pay your rent and don't provide an explanation, we'll make every attempt to contact you. We will continue to try and help but if you don’t pay your rent, or keep to a repayment plan, we may serve you with a Notice Seeking Possession. You may end up being evicted.
Letters about your rent have colour coded traffic light images on to show you how urgent it is. If your letter has an amber or red light on, you need to contact us immediately.
Support from the Credit Union
We’ve joined forces with London Plus Credit Union to help you open savings accounts and get affordable loans. Its a healthy alternative to ‘pay day’ and high cost loan companies as you can borrow small amounts, with lower interest rates.