Privacy Policy

We are committed to protecting and respecting your privacy. Please read our Privacy Policy (the Policy) carefully to understand how we look after your personal data when you visit our website (regardless of where you visit it from), your privacy rights and how the law protects you.

The personal data we gather will be held securely and used only where:

» we need to perform a contract we have entered into with you;

» where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or,

» where we need to comply with a legal or regulator.

We will not sell your information to any third parties.

This Policy (together with our Terms of Use) and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 2018 (the Act), the data controller is Shepherds Bush Housing Association. SBHA is registered with the Homes and Communities Agency (No. LH0050) and a Community Benefit Society, registered as a Mutual Society with the Financial Conduct Authority (No 16442R). SBHA is National Housing Federation and Housing Ombudsman scheme member. SBHA complies with the NHF Code of Governance. Our registered address is at Mulliner House, Flanders Road, London W4 1NN.

Questions, comments and requests regarding this Policy are welcomed and should be addressed to You should also contact this address if you wish to exercise if your legal rights. If you believe that any personal data we have about you is incorrect or incomplete, then please contact us via the email address provided above as soon as possible.

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Read our Job Applicant Privacy Notice

Shepherds Bush Housing Group is part of Shepherds Bush Housing Association.