We have more than 900 leaseholders and shared owners who are buying a home with us.

As a leaseholder, you are responsible for everything within your home, except pipes and drains that may serve other properties.

As your landlord and/or freeholder we remain the owner of the building and the land it stands on. We are responsible for the maintenance and repair of the structure and exterior of the building.  Your lease agreement sets out these rights and obligations.

Home ownership team

The home ownership team is responsible for re-sales, staircasing, lease extensions, re-mortgages, legal notices and our expanding portfolio of new build shared ownership and outright sales.

Josephine Burton
Home ownership manager
Tel: 020 8996 4778
Mob: 07970 131 372

Natalie Mogoi
Home ownership officer
Tel: 020 8996 6676

Joe Boateng
Home ownership officer
Tel: 0208 996 4792

Neighbourhood team
Please contact for information on the neighbourhood officer responsible for day-to-day management of your block. The customer service team can also assist with general enquiries or if you wish to report a communal repair.

Leaseholder insurance tender 2019/20

View our Invitation to Tender policy here

View our Insurance Tender Report for Leaseholders here

View our Proeprty stock summary of cover here



Leaseholders - observations on insurance tender

Note: Questions marked by * are mandatory