Our FREE debt and welfare benefit advice service
We provide free, independent and confidential debt and/or welfare benefits advice
Call our FREE advice service on: 020 8996 8900
Our advice line is open from 10:30am to 3pm - Monday to Friday
Who we help
We help a number of housing associations and residents within specific boroughs. These include:
» Shepherds Bush Housing Association
» Thames Valley Housing Association
» Catalyst Housing (Kensington & Chelsea, Ealing and Hounslow residents only)
» Women’s Pioneer Housing
» All Fulham residents
» Any foodbank users in Hounslow
How we can help
Checking benefit entitlement
» Find out what benefits you could get, their effects on existing benefits, how much you could get and help to claim
Benefit problems
» Challenging benefit decisions, sanctions and delays in payments
Representation at tribunals
» Prepare and submit your appeal and representation at your tribunal hearing
Priority/non priority debts
» Assistance with all debts, including rent, council tax and mortgage arrears
» Help you to explore insolvency options, including advice and support to apply for a Debt Relief Order or Bankruptcy, or referral for IVAs and debt management plans
Negotiating with creditors
» Preparation of a financial statement that reflects your full situation
» Negotiation with bailiffs and court enforcement officers
» Help you to make sustainable and affordable offers to your creditors
Money management
» Budgeting advice
» Maximising your income and minimising your outgoings