Gas safety

Our responsibilities 

Most of our homes have a gas supply to fuel the heating system or for cooking appliances.  Under the Gas Safety Regulations 1998, as your landlord, we have a legal responsibility to: 

» Carry out an annual gas safety check of the gas appliances in your home that we have provided for heating and hot water. 

» Check that gas appliances are serviced in accordance with the manufacturer’s instructions. 

» Make sure that these checks have been carried out within 1 year before the start of a new tenancy, unless the appliances in the property have been installed for less than 12 months, in which case they should be checked within 12 months of their installation date. 

» Have all installation, maintenance and safety checks carried out by a Gas Safe registered engineer. 

» Keep a record of each safety check for at least two years. 

» Issue a copy of the latest safety check record to existing tenants within 28 days of the check being completed, or to any new tenant before they move in.  

We will arrange an appointment with you at a convenient time for you and will send you a gas-safety certificate to confirm that we have carried out the check.  

We do not service your own appliances.  If will carry out a visual inspection and if we deem them unsafe we will take action. 

 If you need a copy of your certificate please

Your responsibilities 

» You must allow us access to complete these necessary safety checks. If you fail to do so, we will take legal action to gain access. You will be liable for court costs. 

» You are responsible for making sure that the appliances you have fitted yourself, such as gas fires and cookers are checked by a qualified gas engineer. We recommend that you arrange for a reputable gas engineer to check that your appliances are safe every year.  If you remove one of your own gas appliances you must provide us with evidence this was completed by a Gas Safe registered engineer. 

» Keep communal gas cupboards clear of personal belongings and refuse to ensure you and your neighbours can safely access your meter should you need to in an emergency.  Gates securing communal areas are only permitted if all residents have a key.  Blocking access to meters and emergency control valves is extremely dangerous. 

» Please ensure both gas meters and electric meters are in credit before an annual gas safety check.  This reduces the amount of time we spend on wasted visits and helps us provide a better service.