Complaints during Coronavirus restrictions
During this difficult time our priority is the safety and well-being of our residents, colleagues and partners. Read about the measures we are taking.
We have now moved our repairs and maintenance service to emergency-only. Therefore, we are considering each complaint on a case-by-case basis and prioritising those that meet the emergency criteria. All other repair or service complaints, which are not urgent, will be addressed once business returns to normal. We appreciate your understanding and patience during this time.
As we need to concentrate our resources on supporting the most vulnerable please use the form below if possible.
Tell us now
Let us know about an issue by completing the below form.