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Residents handbook
- Welcome
- Property maintenance
- Repairs
- How do i report a repair
- Appointments
- What is an emergency repair?
- Landlord repair responsibilities
- Tenant responsibilities
- Cyclical maintenance
- How do I report a communal repair?
- Which repairs are recharged to me?
- How do I report an aid or adaptation to my home?
- Most common repairs
- What to expect from our repairs service
- What we expect from you
- Compensation for service failure
- Monitoring our repairs service
- Delays
- Your tenancy
- Paying your rent
- Contact us