Repairs satisfaction

Repairs satisfaction survey

Note: Questions marked by * are mandatory

How satisfied are you with the following
  Very satisfied Fairly satisfied Neither Fairly dissatisfied Very dissatisfied Don't know/ No opinion
*This is a mandatory field. How easy it was to report your repair
*This is a mandatory field. The repairs desk administrator who answered your call for being courteous, patient and helpful
*This is a mandatory field. The convenience of the appointment
*This is a mandatory field. The time taken before the work started
*This is a mandatory field. How well did the people who did the work identify themselves and did they explain why they were there.
*This is a mandatory field. The workers for being courteous, patient and helpful
*This is a mandatory field. The workers for for leaving your home tidy and in good order
*This is a mandatory field. The repair being done 'right first time'
*This is a mandatory field. The overall quality of the work
*This is a mandatory field. How satisfied are you generally with the way Shepherds Bush Group deals with repairs and maintenance


The following two questions are about your view of SBHA as a whole
  Very satisfied Fairly satisfied Neither Fairly dissatisfied Very dissatisfied Don't know/ No opinion
How satisfied are you with the service provided by SBHA?
How satisfied are you that your views are taken into consideration by SBHA