Repairs and maintenance

We aim to deliver an excellent repairs and maintenance service to our residents. We want you to be comfortable at home. If something goes wrong and it’s our responsibility, we will do everything we can to help.

You can report a repair through our website, and you can read more about our repairs and maintenance service here.

Contact us

Contact us

To contact the repairs team, please phone 0800 9170839 or 020 8996 4200. Press option 1. You can also email

You can also report your repair in My SBHG.

We value your feedback

Your views are important to us and help us to monitor the standard of service we offer. Please complete a satisfaction form if you have had a repair by us in the past six months.