Resident Annual Report

Resident Annual Report

Working with our Resident Voice Scrutiny Panel, we’ve created a short Resident Annual Report video. The video reports on the three issues that Resident Voice decided matter most to our residents:

  1. Overall satisfaction
  2. Financial performance
  3. Repairs service

In the video, two members of Resident Voice interview our Chief Executive Matt Campion and Chair of the Board, Russell Caller. We have also worked with Resident Voice on a report which gives more detail on the three areas.

Report

We have also worked with Resident Voice on a report which gives more detail on the three areas. Read our report here: 2019 - 2020 Resident Annual Report.pdf[pdf] 5MB

View a transcript of the report here: Transcript of the 2019 - 2020 Resident Annual Tenant Report.pdf[pdf] 289KB

Video

View a transcript of the video here: Transcript of the 2019 - 2020 Resident Annual Review video.pdf[pdf] 295KB

2019 - 2020 | Resident annual report

Resident annual report 2019 2020

We worked with Resident Voice to create our 2019/2020 Resident Annual Report.

Annual Review 2019 video

2018 - 2019 | Annual review

2017 - 2018 | Residents' annual report