Our repair responsibilities

The following repairs are our responsibility. Please report them to us. 

» Repairs to garden paths, walls, fences and gates installed by the landlord 
» Replacing wheelie bins every seven years, when deemed necessary
» Replacing rotary clothes driers
» Maintaining communal areas (unless they are the local authority's responsibility)
» Repair to walls, outside doors, windows (but not replacement of glass), roofs, chimneys, valleys, gutters, downpipes and house drains
» Electrical wiring
» Repairing electrical appliances, fires and heaters where fitted by the landlord
» Door entry systems to communal blocks
» Ceiling roses, lamp holders and flexes
» Socket outlets and switches
» Repairing defective solid fuel cookers and stoves
» Solid fuel room heaters 
» Fire hearth and surrounds
» Annual service of heating appliances
» Clearing blocked sewers, drains and external waste pipes (not gullies/drainpipes or waste pipes blocked through tenant misuse)
» Boilers and hot water cylinders
» Pipe work, radiators, fittings and valves
» Window frames, sashes and window furniture
» Hinges, locks, handles, trapper bars and letter boxes on external doors
» Walls, staircases, structural timbers, roof, chimney and rainwater goods
» Wall and floor tiling
» Skirting boards, architraves, timber sills and other internal decorative woodwork
» Airbricks and ventilators
» Roof space insulation (if the tenant is not able to apply for grants)
» Timber rot.

See more about looking after your home here.