Tenants

If you are a tenant living in one of our homes, this is the area of the website for you. You can also log in to My SBHG for information that's personal to you and your home.

Your tenancy agreement is your legally binding contract that tells you your rights and responsibilities. There are different types of tenancy agreement. Yours will tell you what tenancy type you have. 

There is also more information in your tenant handbook. If you need help or have questions, phone 0800 9170839 or email customer.service@sbhg.co.uk.

Support

Support

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A thank you from us

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Is your rent account in credit? If yes, you could be in with a chance of being our next Honey Pot winner.

Living in temporary accommodation?

If you are a tenant living in temporary accommodation, please contact us on 0800 9170839 or 020 8996 4200 or email customer.service@sbhg.co.uk.

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You can also use My SBHG to see your rent statements, report repairs, change your details and more. 

AllPay app

AllPay app

The AllPay app allows you to pay your rent quickly and easily any time, anywhere, by securely storing your Payment Reference Number, bank details and payment amounts.

The free app can be downloaded on iPhone, Android, or Windows Phone by visiting the AllPay website. Please call us on 0208 996 4200 for more information.