Estate cleaning FAQ's

1) How do I report missed rubbish collections?

To report a missed rubbish collection, please visit your local council website or give them a call. 


2) How can I report fly-tipping on my estate?

You can report fly-tipping to us by emailing

Or you can report fly-tipping and dumped rubbish by contacting your local council


3) I need access to CCTV?

Please contact our Neighbourhood team to request access by emailing


4) How do I get a replacement key for the meter room?

You can get a replacement key in most hardware shops. The locks will be FB1 or FB2.