We categorise noise nuisance as anti-social behaviour. We use the definition in the Anti-Social Behaviour Act 2003 which is ‘Conduct which is capable of causing nuisance or annoyance to any person and directly or indirectly relates to or affects the housing management function of a relevant landlord.’
The act gives us the power to tackle noise from homes and gardens between 11pm and 7am.
Examples of noise nuisance include:
» Playing a musical instrument, stereo, television or radio loudly.
» Dogs barking.
» Having loud parties.
» Vacuuming.
» What isn’t noise nuisance?
There are some noises that we can do little about and do not usually consider to be noise nusiance. These are normally everyday living noises that occur between 8am-11pm.
Such noises include:
» Noise from washing laundry or dishes in adjoining properties.
» Noise from toilet use.
» Noise from people walking in adjoining properties.
» Children playing during daytime hours (indoors and outdoors). This excludes communal areas.
» Babies crying.
» Noise from closing cupboards.
If you are experiencing disturbance from any of the above, you could try to speak to the person making the noise directly, letting them know how their noise is affecting you. They may not be aware that they are causing a disturbance.
If you do not feel it is safe to do this, you can contact us and we will be able to offer you advice and look into your complaint. |