 Anti-social behaviour
We want to help build safe strong communities. We do not tolerate any form of anti-social behaviour. If you are experiencing any form of anti-social behaviour please contact your neighbourhood officer immediately. If it is out of normal office hours, you can call 0300 1232190.
We define anti-social behaviour as: ‘Engaging or threatening to engage in conduct causing or likely to cause a nuisance or annoyance to a person residing, visiting or otherwise engaging in lawful activity in the locality.’
Examples of anti-social behaviour:
• General noise nuisance
• Abandoned vehicles
• Children creating a disturbance, shouting at passers by or damaging property
• Drunken and disorderly behaviour
• Annoyance or health risks associated with drug use or drug dealing
• Rubbish in or around the property
• Visitors ringing bells late at night or shouting/arguing
• Unhygienic premises
• Gardens left out of control
• Repairing or storing a number of cars in communal spaces
• Dog excreta
• Upkeep of communal hallways
• Abuse of staff.
Anti-social behaviour does not include things such as:
• Strong cooking smells
• Children playing or babies crying
• Normal domestic noise e.g. doors banging, washing machines and vacuum cleaners.
Resolving anti-social behaviour
We will work with other partners to try and resolve the matter, these include:
• Mediation services (we offer a mediation service in the London Borough of Hounslow)
• The police
• Environmental health
• Other agencies
SBHA’s condition of tenancy prohibits anti-social behaviour; therefore perpetrators will be in breach of their tenancy.
What can SBHA do to help?
• Support people who make complaints about nuisance or anti-social behaviour
• Give these complaints to a specific officer to deal with efficiently and with your help
• Victims of anti-social behaviour are advised of local agencies that can provide advice and mediation
• Help to mediate and solve the problem
• Issue ant-social behaviour orders
• Issues anti-social behaviour injunctions
• Issue a notice of seeking possession
• Eviction of tenants breaking orders
We are committed to improving our standards and services and feedback from tenants is always valued. For more news on our work to tackle anti-social behaviour, please click here.
For more information
Neighbourhood team
Tel: 020 8996 4222
Email: duty.officer@sbhg.co.uk |