Independent Tenants’ Committee
Our Independent Tenants Committee (ITC) was established in 1989 as an independent committee run by tenants for tenants. It's the main tenant consultative body for Shepherds Bush Housing Association tenants.
The ITC has 17 members at the moment and we're always keen to hear from anyone interested in becoming involved.
Our ITC influences the policy, strategy and operations of SBHA. In addition, it provides invaluable assistance to staff in improving services.
The committee is elected annually by the tenants at its annual general meeting. The ITC meets eight times a year. Alternate meeting review and discuss current policies and procedures and plan the work of its sub committees.
ITC sub committees monitor work on estates and empty properties, plan events and forums and assist in the quarterly SBHG newsletter, Buzz.
By monitoring national events and issues that affect resident involvement, the ITC feeds back information to residents.
Training and support is offered by the ITC to residents who wish to get involved and develop the skills and knowledge to ensure they can fully participate.
Jane Sheehan, the intouch@sbha officer, provides support to the ITC and tenants. Intouch@sbha carries out surveys, focus groups, and mystery shopping and tenant liaison under the guidance of the ITC.
The ITC manages and distributing SBHA’s community grants and estate improvements budget. These are allocated annually. |