Residents’ associations and forums
A residents’ association is a group of people who come together to take up issues of common interest in relation to their housing, community and general environment.
The group, which is voluntary, seeks to represent the views of its membership to their landlord and any other relevant agencies.
There are many reasons why people may form an association. The main ones are:
- To gain a greater voice when talking to landlords
- To gain a sense of community by meeting and helping other people
- To keep people informed of issues that affect them
- To be a link between the landlord and the other residents and be consulted on issues and policies.
Shepherds Bush Housing Association (SBHA) supports a number of residents’ assocaitions and residents’ forums.
Some are recognised, constituted, associaitons with elected committees. Our staff support and attend their meetings. Residents’ associations hold four general meetings a year. A committee acts on its behalf between general meetings.
We have some resident groups that meet on an informal basis. They are not yet constituted residents’ associations but still meet four times a year. SBHA also offers support and officer time to work with these groups.
Summary of maintenance forum meeting Tuesday 13 April 2010
The meeting focussed on two issues:
• access for gas inspections and how to improve the number of checks carried out on the first appointment; and
• ways of increasing returns from our tenants on their views of the repairs service.
Members discussed these issues and gave suggestions to officers on ways to improve both of these areas. Officers will now take these suggestions away and see how they can be implemented.
Officers will report back to the forum at the next meeting on how these ideas have progressed and the forum will then monitor the progress of these areas to see if improvements have been made in these two areas.
For more information
Jane Sheehan
Tel: 020 8996 4226
Email: jane.sheehan@sbhg.co.uk |