Shepherds Bush Housing Group
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Frequent Enquiries


How to contact us


If you want contact details or a map for the various offices, please use the navigation to the left. For further details please choose from the options below.



I want to contact the Web Administrator?

Our website is administered partly in-house. If you have any comments about the site or would like further information about anything on this site please contact the Web Administrator.

I want to report a repair?

For SBHA tenants please ring our 24 hour free phone number 0800 0742 130.

For Bush Agency Service tenants or people in temporary accommodation, please also call our 24 free phone, 0800 0742 130.

If you are a Bush Leaseholder we do not operate the same repair system. Please refer to your leaseholder handbook or call the Bush Housing Association staff during business hours as we generally only repair communal areas.

I want to pay my rent?

I want to contact the Tenant Services Team?

If you want to speak to someone in Tenant Services, your first point of contact is Customer Services who can be contacted on 020 8222 7300. Otherwise write to:

Shepherds Bush Housing Association
Housing Management Office
"Craft Court"
55 Glenthorne Road
Hammersmith
London
W6 0LJ
Phone: 020 8222 7300
Fax: 020 8563 8218

I want to rent my property to you?

Through Bush Agency Services we operate various schemes where we will rent your property, For further information on these schemes, look at the Bush Agency Services section of this site.

I want to work for you?

We are a growing employer in the area with a wide variety of positions available. To check if we have any jobs available at the moment, look at the Jobs section of our site for a complete list of vacancies groupwide.